Specialist Insurance Brokers for Hospitality & Tourism Businesses
From accommodation & restaurants to travel, safari, sports & entertainment, we provide tailored insurance solutions across the hospitality & tourism industry in South Africa.
About TourSure
TourSure is a boutique insurance brokerage built on deep industry expertise and a proven track record — with our partners collectively managing over R1 billion in premium.
As a specialised division of Phoenix Risk Solutions, we have the insight, relationships, and negotiating power to secure bespoke insurance solutions from leading national and international providers.
Our focus is simple: tailored cover, exceptional service, and long-term value for our clients.
Our Vision
To be the leading and most trusted insurance broker for the hospitality sector.
Our Mission
To build strong, long-term relationships with people and businesses, providing tailored solutions and exceptional service at every step.
Our Values
Contact Us
The Process
Understand – We begin with a deep needs analysis to understand your business, goals, and exposures.
Tailor – We curate coverage that fits your unique needs — no one-size-fits-all solutions.
Protect – We coordinate risk mitigation strategies and connect you with specialist legal and engineering support.
Placement of Cover – We secure your risk strategically, negotiating the best terms in the market.
Support – We manage and refine your programme, keeping your protection effective as your world evolves.
A True Partnership – From the first conversation to claims and beyond, we walk closely with you every step of the way, providing guidance, expertise, and reassurance — because your peace of mind is our priority.
Airbnb & Guesthouses – Extensive coverage including fire, theft, guest damage & liability cover tailored for short-term accommodation providers.
Game Lodges & Wildlife Operations – Specialist cover for wildlife risk, public liability & lodge operations.
Boutique & Large Hotels – Comprehensive protection for guest claims, assets & reputational risk.
Gyms, Events & Venues – Specialist insurance for public liability, equipment damage & operational risk.
Restaurants & Food Outlets – Cover for food poisoning claims, staff injuries, theft & loss of income.
Travel Agents & Tour Operators – Insurance solutions for operational risk, liability & business disruption.
Clubs & Sporting Facilities – Protect your facilities, infrastructure & playing surfaces with expert sports insurance.
Salons & Wellness Centres – Professional liability cover for treatment risks & client injury claims.
Casinos & Entertainment Venues – Specialist cover for loss of profits, downtime & complex operational risk.