TourSure
Specialist Insurance Brokers for Hospitality & Tourism Businesses
From accommodation & restaurants to travel, safari, sports & entertainment, we provide tailored insurance solutions across the hospitality & tourism industry in South Africa.
About TourSure
TourSure is a boutique insurance brokerage built on deep industry expertise and a proven track record — with our partners collectively managing over R1 billion in premium.
As a specialised division of Phoenix Risk Solutions, we have the insight, relationships, and negotiating power to secure bespoke insurance solutions from leading national and international providers.
Our focus is simple: tailored cover, exceptional service, and long-term value for our clients.
Meet Matt Mills
Matt is the Division Managing Director of TourSure. With over two decades of experience in the insurance industry, Matt brings deep expertise and a people-first approach to everything he does. He is passionate about building meaningful relationships and delivering exceptional client service, ensuring that every client feels supported, informed, and confident in their decisions.
Matt takes pride in helping businesses truly understand their insurance—what cover they need, why it matters, and how it protects their future. Known for his approachable and personable style, he is committed to being there when it counts, fostering long-term, trusted partnerships that go beyond policies and paperwork.
Meet Matt Mills
Matt is the Division Managing Director of TourSure. With over two decades of experience in the insurance industry, Matt brings deep expertise and a people-first approach to everything he does. He is passionate about building meaningful relationships and delivering exceptional client service, ensuring that every client feels supported, informed, and confident in their decisions.
Matt takes pride in helping businesses truly understand their insurance—what cover they need, why it matters, and how it protects their future. Known for his approachable and personable style, he is committed to being there when it counts, fostering long-term, trusted partnerships that go beyond policies and paperwork.
Our Vision
To be the leading and most trusted insurance broker for the hospitality sector.
Our Mission
To build strong, long-term relationships with people and businesses, providing tailored solutions and exceptional service at every step.
Our Vision
To be the leading and most trusted insurance broker for the hospitality sector.
Our Mission
To build strong, long-term relationships with people and businesses, providing tailored solutions and exceptional service at every step.
Our Values
Our Process
-
Understand
We begin with a deep needs analysis to understand your business, goals, and exposures.
-
Tailor
We curate coverage that fits your unique needs — no one-size-fits-all solutions.
-
Protect
We coordinate risk mitigation strategies and connect you with specialist legal and engineering support.
-
Placement of Cover
We secure your risk strategically, negotiating the best terms in the market.
-
Support
We manage and refine your programme, keeping your protection effective as your world evolves.
-
True Partnership
From the first conversation to claims and beyond, we walk closely with you every step of the way, providing guidance, expertise, and reassurance — because your peace of mind is our priority.
Our Process
-
Understand
We begin with a deep needs analysis to understand your business, goals, and exposures.
-
Tailor
We curate coverage that fits your unique needs — no one-size-fits-all solutions.
-
Protect
We coordinate risk mitigation strategies and connect you with specialist legal and engineering support.
-
Placement of Cover
We secure your risk strategically, negotiating the best terms in the market.
-
Support
We manage and refine your programme, keeping your protection effective as your world evolves.
-
True Partnership
From the first conversation to claims and beyond, we walk closely with you every step of the way, providing guidance, expertise, and reassurance — because your peace of mind is our priority.
Contact Us
Let's Connect
Connect with us to find out more or book a consultation with one of our brokers today.
Phone
+27 83 448 5697
matt@toursure.co.za